Sunday, June 24, 2012

Flying the Oil Run With Central Mountain Air

Today I thought I would do a review on one of the smaller airlines that I frequently travel on out here in the west. Central Mountain Air (CMA) is a small airline based of out Smithers, British Columbia and flies to numerous towns and cities throughout Alberta and British Columbia using their fleet of Beechcraft 1900's and Dornier 328's. In previous years, CMA had a contract with Air Canada to operate select flights throughout the west here using their own aircraft and crew. Some of the routes included Medicine Hat, Lethbridge and Cranbrook out of Calgary and several other low density routes out of Vancouver. This past year however CMA cut ties with Air Canada to focus more on charters and its own operations. Air Georgian now provides services on these routes for Air Canada operating under the name "Air Canada Express".
A Central Mountain Air Beechcraft 1900 on Taxi at YYC

Central Mountain Air is also the only airline to provide scheduled air service to several small communities in Northern Alberta including High Level and Rainbow Lake. However, one of the more popular routes that CMA operates is the Calgary-Lloydminster corridor and the main reason its popular is due to the presence of numerous oil refineries and their offices so many executives and workers travel back and forth between these two communities. The route initially started as a twice a day service except on weekends with 1 flight early in the morning and one early in the evening but due to its popularity a third flight was added late in the morning to add extra capacity on the route. Because CMA is the only airline to fly up to Lloydminster, they would be my choice of airline for my flight up north.

Booked on CMA 785, my flight was due to leave at 4:35pm and because these flights typically don't have many passengers, it makes for a very easy check in, so I was able to arrive at the airport an hour before departure. Because CMA only has 3 flights a day out of Calgary, they only have one check-in counter and can be quite difficult to find if you aren't paying attention, especially in the afternoon when passengers are checking in for the 2 international flights that are right next door to the CMA counters. Upon arriving at the check-in counters I was informed that the flight would be delayed due to a mechanical issue with the aircraft. Even though it was just a small delay, the agent provided all the passengers with free vouchers for coffee and snacks; quite a nice touch for a small airline like CMA. Thanks to the delay, our scheduled departure time would be pushed back to 6:00pm. In the end, the gate agent informed us that the issue was a little bigger than anticipated, so the aircraft ended up being swapped out for another one, another benefit of travelling out of a city where an airline is based. Because of CMA`s all Turboprop fleet, they use the Prop gates that Air Canada Jazz uses (The A01 Gates) for all their flights. Boarding commenced for CMA 785 and it's 18 passengers at 5:50pm and would soon be rolling out for Lloydminster.

The Beechcraft 1900 may be small, but it packs a powerful punch flying at over 330 miles/hour making it a perfect aircraft for these short haul missions. Boarding was completed very quickly and soon the pilots fired up the twin Pratt & Whitney PT6A-67D Turboprop engines and began the taxi out to Runway 28. It was a very blustery day in Calgary and from my previous experiences of flying in small aircraft in turbulent weather, it was going to be one bumpy ride out. With the strobe lights turned on, the pilots lined up on the runway and gave full power to her mighty engines as CMA 785 began its 1 hour journey north to Lloydminster. Because the Beechcraft 1900 only carries 18 passengers, a flight attendant is not required on these flights, the pilots do all the work from greeting the passengers to flying the plane. Other than the first 10 minutes of the flight being turbulent, it overall was very smooth and thanks to a bit of a tailwind, we were able to make up for a little bit of lost time. By the time we had reached our cruising altitude of 15,000 feet, it was already time to make the decent into Lloydminster. Because of the strong west winds, we would have to fly over the city and make a sharp left hand turn to line up with Runway 26. But thanks to some skilled maneuvering by the pilots, they brought our plane down smoothly and with Reverse Thrust fully engaged brought her to a stop well within the 4,500 foot runway. Taxi was super quick thanks to the size of the airport, 1 runway, 1 taxiway and 1 main terminal. In 2 minutes we landed, taxied, parked and had the engines shut down. Baggage was promptly delivered and I was well on my way within 10 minutes of landing, not many airports in the world can claim that.

My overall impression with Central Mountain Air was amazing, despite the mechanical delay in Calgary, the gate agents there kept as well informed and very happy with free snacks and coffee. The agents both in Calgary and Lloydminster as well as the flight crew were super friendly and even though it was only a 1 hour flight, they left me super impressed with their level of service. Kudos to Central Mountain Air and its employees, keep up the great work!

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